Privacy Policy

Sell My Caravan Right (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have over it.

Who we are

Sell My Caravan Right buys caravans and motorhomes across the UK. If you have any questions about this policy or your data, contact us at [email protected] or on 07508 012723.

Information we collect

• Contact details you provide through our valuation form — your name, phone number and email address.
• Details about your caravan or motorhome, such as make, model, year of manufacture and condition.
• Basic technical data when you browse this website, such as IP address and browser type, collected through cookies and similar technologies.

How we use your information

• To prepare and send you a valuation or offer for your vehicle.
• To contact you about your enquiry and arrange payment and collection if you accept an offer.
• To meet our legal and accounting obligations when purchasing a vehicle.
• To improve our website and services.

Legal basis

We process your information where it is necessary to take steps at your request before entering into a contract, to perform that contract, to comply with our legal obligations, or where we have a legitimate interest in operating and improving our business.

Sharing your information

We do not sell your personal information. We may share it with service providers who help us operate our business (for example payment and website hosting providers), and with authorities where the law requires, such as DVLA notifications when a vehicle changes ownership.

How long we keep it

We keep enquiry details for as long as needed to handle your enquiry. Records relating to completed purchases are kept for six years to meet legal and accounting requirements.

Your rights

You have the right to access, correct or delete the personal information we hold about you, to object to or restrict our processing of it, and to data portability. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

This website uses cookies to make the site work properly and to understand how it is used. You can control cookies through your browser settings and through the cookie banner shown on your first visit.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.